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Barnet postal voters hit by IT problems

April 25, 2018 6:47 AM
By Roger Tichborne
The Barnet Lib Dems have been inundated with calls from concerned residents, who need information about postal and proxy voting. Many have tried to access information via the Barnet Council website. An investigation by the Barnet Lib Dems has shown that many pages are not working properly and the menus take voters to the wrong pages or even ones that don't exist. The Barnet Council website is a vital resource for voters needing help and it is unacceptable that it is not working. It is just the latest example of the One Barnet Capita outsourcing contract failing to deliver.

Mill Hill Lib Dem Candidate Roger Tichborne said "It is scandalous that Capita and Barnet Council cannot get their website working for voters in the fortnight before an election. It appears that they've made changes and not even bothered to test them. When I tried to access the "Postal votes" page from the useful forms page I was sent to the results page for the 2017 General election. When I tried the "Proxy Votes" page, I got "Page Not Found", it is simply unacceptable and exemplifies the slapdash approach to the public. Yesterday the Tories Deputy Leader Dan Thomas told the Barnet Times that Capita's share price had gone up 13% when queried about the companies problems. He should stop being a cheerleader for a private company and start getting them to do their job". Mr Tichborne added "It is well known in IT companies that the quickest way to save money is to cut testing and QA. It is clear that Capita's troubles are impacting Barnet".
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1. Roger Tichborne is a Lib Dem Candidate for Mill Hill Ward in the Barnet Council elections on 3rd May
2. Links - Useful pages link - Scroll down to Council and Democracy and click the "Postal Votes" and Proxy Votes links